Support
Need a hand with issho? We are happy to help. The fastest way to reach us is by email, and we usually reply within two business days.
Email us
To help us respond quickly, include your device model, iOS version, and a short description of what happened.
Common questions
How do I manage or cancel my subscription?
Subscriptions are billed through your Apple ID. Open your device Settings, tap your name, then Subscriptions, and select issho to change or cancel. Deleting the app does not cancel a subscription.
How do I restore a purchase?
On the issho premium screen, tap Restore Purchases. This re-syncs any active subscription tied to your Apple ID.
How do I delete my account?
Open Settings inside issho and choose to delete your account. This removes your personal data as described in our Privacy Policy. If you cannot access the app, email us and we will delete it for you.
How do I report content or another user?
You can report objectionable content, and disconnect from a partner, from within the app. We review reports and aim to act on reports of objectionable content within 24 hours.
How do the AI features work?
Some content, such as task sub-steps and photo-to-task results, is generated by Google Gemini and is labeled as AI-generated in the app. You can disable AI features in your settings.
Privacy and Terms
See our Privacy Policy and Terms of Use for details on how issho handles your data and the terms that apply to your use of the app.